The GST refund process involves claiming repayment for overpaid tax by a registered taxpayer, typically due to exports or an inverted duty structure, or for tax payments made to the taxing authority.
When the Goods and Services Tax, or GST, came into effect, it also brought major changes in multiple systems and mechanisms for refunds.
Eligible applicants for claiming a GST refund are exporters and suppliers in the SEZ (Special Economic Zone) who claimed a lower income than presumptive income or have unutilized input tax credit.
A GST refund is the process by which a registered taxpayer claims excess tax paid to the government. It can result from:
The user can claim a refund through the GST portal using the GST RFD-01 refund form is to be refunded If they are eligible, the taxpayers receive the refund amount directly in their bank account.
Not every taxpayer is eligible; many of them are under the GST regulations.
A claim for refund may arise due to the following situations:
1. Exporters of goods and services
Exporters can claim a refund of IGST paid or unutilized ITC under LUT (Letter of Undertaking).
It also comprises foreign providers and the suppliers of the SEZ.
2. Taxpayers Under Inverted Duty Refund
If a higher GST rate is imposed on inputs than on outputs, it results in an accumulation of ITC. The accumulated ITC difference may be taken as a refund.
3. Excess Balance in Electronic Cash Ledger
Any extra amount deposited that remains unutilized after the return filing can be claimed back as a refund by the taxpayer.
4. Deemed Exporters
Deemed exporters are the suppliers of goods defined as, e.g., Export Oriented Unit and Export Promotion Capital Goods.
5. Non-resident Taxable Persons
A business or individual registered temporarily and who falls under the category of non-resident taxable persons can equally claim a refund of the excess amount of tax deposited at the point of registration or payment when the liability is known to be lower.
Refunds Related to Exports & SEZ Supplies
Common Relevant Dates:
For export of goods: Date of shipping bill or export invoice
For export of services: Date of receipt of the amount received in foreign currency
For excess tax paid: Date of tax payment
For inverted duty structure: End of the relevant tax period
The following are the steps for how to claim gst refund:
1.Log in to the GST Portal
Visit gst.gov.in and log in with your credentials.
2. Navigate to Refund Application
Click on: Services followed by Refunds, and concluding with Application for Refund (Form RFD-01).
3. Select Refund Type
Choose the appropriate category: e.g., refund on exports, inverted duty, etc.
4. Upload Required Documents
Depending on the refund type, you need to provide invoices, shipping bills, LUT, BRC/FIRC, reconciliation sheets, and other required supporting documents.
5. Submit Application
File the form using DSC or EVC. ARN (Acknowledgement Reference Number) will be generated.
6. Refund Processing
The refund is reviewed by the jurisdictional officer.
7. Refund Order Issuance
Upon verification, Form RFD-06 (Sanction Order) is issued, and a refund is credited to the taxpayer’s bank account.
To recover Input Tax Credit (ITC) on advertisement services, all conditions of GST compliance must be fulfilled:
The exporters often experience delays in GST refunds due to portal errors, documentation inaccuracies, or a lack of professional advice.
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Whether you are an exporter, a supplier to SEZ units, or subject to an inverted duty structure, the first step in getting back excess tax or unused credits is identifying your true eligibility.
The user From timely filing of Form RFD-01 to tracking status via ARN (Application Reference Number), completing all necessary documentation, and acting within the two-year refund window, every step matters. If you want to calculate your unclaimed GST refund, use our refund calculator with the automated GST refund platform in Gurgaon.
Q1. What is a refund in GST?
A GST refund can happen when registered taxpayers claim an excess amount if they paid more tax than they owe. They can file a refund with basic information through the GST portal.
Q2. What Is the New GST Advisory on Changes in the GST Refund Filing Process?
As per the latest GST advisory (2025), taxpayers must file Form GST RFD-01 within two years from the relevant date to claim a refund. Additionally:
The application has to be certified by a chartered accountant when the amount of refund due to the individual is more than a specified figure.
The export and SEZ supplies do require a justification by means of reconciled invoices and shipping bills as grounds for refunds.
GST returns will now be coupled with Acknowledgement Reference Numbers, whereby one will track the status in real time. The changes are made in a bid to enhance the speed of processing, minimize mistakes, and eliminate any fraudulent claims
Q3. How to Get a GST Refund?
To receive a GST refund, a taxpayer must:
Log in to the GST portal
Navigate to Services > Refunds > Application for Refund (RFD-01)
Choose the appropriate type of refund (exports, inverted duty, excess tax, etc.)
Upload required documents (invoices, BRC, LUT, declarations)
Apply online-
Track the refund using the ARN provided after submission
Refunds are generally processed within 60 days, and 90% provisional refunds are issued within 15-20 days for zero-rated supplies (exports).
Q4. What are the refund options for GST available to exporters?
Refund of IGST: This applies when exports are made and IGST has been paid (as per Rule 96). Refund of accumulated input tax credit (ITC): This is applicable for exports where IGST is not paid, but the export is covered under a Bond or LUT (as per Rule 96A).
Q5. Who Can Claim a GST Refund?
You are eligible for a GST refund if you have paid excess tax, exported goods or services, made zero-rated supplies, claimed a lower income than presumptive income, or have unutilised input tax credit
Q6. Can I recover GST refund (ITC) for advertisement services?
Yes, you can recover Input Tax Credit (ITC) on advertisement services